FREQUENTLY ASKED QUESTIONS

We don't offer by-the -seat sales because we're dedicated to providing a truly private and personalized experience. With private jet charters, you have the freedom to fly with only your invited guests on board. Additionally, selling by-the-seat would compromise our FAA Part 135 Operator's Certificate and put us in direct competition with commercial airlines, which isn't our focus. Our goal is to deliver exceptional, bespoke service to our clients.

Yes, we're a pet-friendly airline! Your pets are welcome in the cabin (kennels optional). Please provide proper documentation and medical certificates when crossing the U.S. border. Pet paperwork requirements may vary for international destinations. Contact our Charter Team for more information.

Important reminder for all US-bound flights with dogs:

Please complete this form and receive approval prior to your trip

We want to ensure a smooth and safe journey for all our furry friends!"

Our "Standard Catering" is complimentary and includes:

- Individual serving snacks (pretzels, chips, etc.)

-Coffee or Tea

- Bottled water

- Assorted sodas, juices, coffee, etc.

Additional catering or alcoholic beverages are available at your expense.

Red wine is not permitted on board to protect our aircraft's interior and ensure a clean and comfortable environment for all passengers.

All passengers are encouraged to bring soft-sided baggage on our aircraft to ensure easy accommodation. Jet planes have smaller compartments than commercial flights, so large hard luggage may not fit. Maximum allowed weight varies based on passenger count and aircraft weight capacity.

Please call one of our charter specialists for more information on your flight needs.

Luggage Restrictions and Protocol:

Refer to our "HAZARDOUS MATERIALS" guide below for further information. 

Fresh fruits, vegetables, flowers, and/or plants are not allowed on international flights.

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We accept:

- Wire transfers

- Credit cards

Credit Card Backup Guarantee

To secure your private jet charter, we require a credit card guarantee at the time of booking.  If payment is not received by your term date, your credit card will be charged the full amount, plus a 5% late fee. This ensures a smooth payment process and allows us to focus on delivering exceptional service.

- Domestic Flights: 

A valid picture ID

- International Flights:

 Proof of A Valid Passports and valid picture ID are required to be sent to our office prior to each international flight.  If your destination requires a Visa or further documentation please be sure to check with the destination prior to flight departure.

Passengers will be asked to present all  necessary documents prior to boarding.

Federal Law Prohibits Carriage of Hazardous Materials

Carrying hazardous materials in your luggage or on your person is forbidden by federal law. Violations can result in:

- Up to 5 years imprisonment

- Penalties of $250,000 or more (49 U.S.C. 5124)

Examples of Hazardous Materials:

- Explosives

- Compressed gases

- Flammable liquids and solids

- Oxidizers

- Poisons

- Corrosive materials (e.g., mercury)

- Radioactive materials

- Household drain cleaners and solvents

- Pressurized containers

- Gasoline-powered tools

- Camping equipment with fuel

- Infectious substances

- And more (see below)